Privacy Policy
Last updated: January 2025
1. Introduction
BiyaLink ("we", "our", or "us"), a product of DenoSys LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
Personal Information
When you register for BiyaLink, we may collect:
- Full name
- Email address
- Phone number
- Government-issued identification (for KYC verification)
- Facial photograph (selfie for verification)
- Bank account details
Transaction Data
We collect information about your transactions including airtime purchases, bill payments, virtual card usage, and wallet activities.
Device Information
We may collect device information including device type, operating system, unique device identifiers, and mobile network information.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process transactions and payments
- Verify your identity (KYC compliance)
- Provide customer support
- Send transaction notifications and updates
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Detect and prevent fraud
4. Data Security
We implement industry-standard security measures including 256-bit encryption, secure data transmission (TLS), and regular security audits to protect your personal information. Your data is stored on secure servers with restricted access.
5. Data Sharing
We may share your information with:
- Payment processors and financial partners to complete transactions
- Identity verification services for KYC compliance
- Regulatory authorities as required by Nigerian law
- Service providers who assist in operating our platform
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
- Lodge a complaint with the relevant data protection authority
7. Data Retention
We retain your personal information for as long as your account is active and as required by applicable laws and regulations. Transaction records may be retained for up to 7 years as required by Nigerian financial regulations.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: hello@biyalink.com